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Video Overview:


Video Courtesy of the US Department of Labor.


Video Overview (Closed Caption):


Video Courtesy of the US Department of Labor.


Video Overview (en Espanol):


Video Courtesy of the US Department of Labor.



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Career Summary:


  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
  • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
  • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
  • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
  • Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.
  • Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins.
  • Compute amounts, such as space available, and shipping, storage, and demurrage charges, using calculator or price list.
  • Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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  • High school graduates are preferred for this occupation. For related information and recommended courses to prepare for this occupation, Tennessee high school students may visit the Business and Information Technology Standards or the Trade and Industrial Education Standards, Competency Profiles, and Resource Links online. Additional training in merchandising and transportation is suggested for advancement in the field.

    Military job training consists of 4 to 6 weeks of classroom instruction, including practice in handling and storing stock. Course content typically includes stock control and accounting procedures; procedures for shipping, receiving, storing, and issuing stock; procedures for handling medical and food supplies; and movement, storage, and maintenance of ammunition. Further training occurs on the job and through advanced courses.

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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • First Interest High-Point - Primary-Rank Descriptiveness
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
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  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
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  • Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
  • Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
  • Company Policies and Practices - Workers on this job are treated fairly by the company.
  • Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Activity - Workers on this job are busy all the time.
  • Independence - Workers on this job do their work alone.
  • Security - Workers on this job have steady employment.
  • Co-workers - Workers on this job have co-workers who are easy to get along with.
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10%25%Median- 50%75%90%
TN Annual$17,160$20,990$25,850$31,000$37,400
US Annual$17,390$21,300$26,990$33,870$41,950

*Some salaries are listed at an hourly rate. Those that include a single dollar amount are considered hourly wage.

Wage and salary data provided by:


  • Bureau of Labor Statistics, Tennessee Department of Labor website
  • TN Department of Labor & Workforce Development website
  • Bureau of Economic Analysis website

For an explanation of salary data please visit acinet.org


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