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Video Overview:


Video Courtesy of the US Department of Labor.


Video Overview (Closed Caption):


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Video Overview (en Espanol):


Video Courtesy of the US Department of Labor.



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Career Summary:


  • Examine documents, materials, and products, and monitor work processes, in order to assess completeness, accuracy, and conformance to standards and specifications.
  • Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.
  • Confer with department supervisors and other personnel to assess progress and discuss needed changes.
  • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, and engineering.
  • Confer with establishment personnel, vendors, and customers to coordinate production and shipping activities, and to resolve complaints or eliminate delays.
  • Record production data, including volume produced, consumption of raw materials, and quality control measures.
  • Requisition and maintain inventories of materials and supplies necessary to meet production demands.
  • Calculate figures such as required amounts of labor and materials, manufacturing costs, and wages, using pricing schedules, adding machines, calculators, or computers.
  • Distribute production schedules and work orders to departments.
  • Compile information, such as production rates and progress, materials inventories, materials used, and customer information, so that status reports can be completed.
  • Arrange for delivery, assembly, and distribution of supplies and parts in order to expedite flow of materials and meet production schedules.
  • Contact suppliers to verify shipment details.
  • Maintain files such as maintenance records, bills of lading, and cost reports.
  • Plan production commitments and timetables for business units, specific programs, and/or jobs, using sales forecasts.
  • Establish and prepare product construction directions and locations, and information on required tools, materials, and equipment, numbers of workers needed, and cost projections.
  • Compile and prepare documentation related to production sequences, transportation, personnel schedules, and purchase, maintenance, and repair orders.
  • Provide documentation and information to account for delays, difficulties, and changes to cost estimates.
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  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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  • This occupation is entry-level and does not require more than a high school degree or its equivalent (G.E.D.). Additional training is helpful for advancement. High school students will find courses in office occupations, mathematics, bookkeeping, keyboarding, English, and computer applications beneficial. Most employers will provide on-the-job training with experienced production clerks.
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  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
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  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
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  • Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
  • Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
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  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • First Interest High-Point - Primary-Rank Descriptiveness
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
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  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Persistence - Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Integrity - Job requires being honest and ethical.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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  • Activity - Workers on this job are busy all the time.
  • Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
  • Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
  • Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Company Policies and Practices - Workers on this job are treated fairly by the company.
  • Security - Workers on this job have steady employment.
  • Supervision, Technical - Workers on this job have supervisors who train their workers well.
  • Working Conditions - Workers on this job have good working conditions.
  • Advancement - Workers on this job have opportunities for advancement.
  • Co-workers - Workers on this job have co-workers who are easy to get along with.
  • Working Conditions-Mean Extent - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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10%25%Median- 50%75%90%
TN Annual$20,950$27,740$36,270$45,920$55,360
US Annual$24,520$30,570$39,690$49,620$60,800

*Some salaries are listed at an hourly rate. Those that include a single dollar amount are considered hourly wage.

Wage and salary data provided by:


  • Bureau of Labor Statistics, Tennessee Department of Labor website
  • TN Department of Labor & Workforce Development website
  • Bureau of Economic Analysis website

For an explanation of salary data please visit acinet.org


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