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Video Overview:


Video Courtesy of the US Department of Labor.


Video Overview (Closed Caption):


Video Courtesy of the US Department of Labor.



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Career Summary:


  • Move containers of mail, using equipment such as forklifts and automated "trains."
  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
  • Accept and check containers of mail from large volume mailers, couriers, and contractors.
  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
  • Cancel letter or parcel post stamps by hand.
  • Dump sacks of mail onto conveyors for culling and sorting.
  • Serve the public at counters or windows, such as by selling stamps and weighing parcels.
  • Supervise other mail sorters.
  • Train new workers.
  • Distribute incoming mail into the correct boxes or pigeonholes.
  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
  • Search directories to find correct addresses for redirected mail.
  • Clear jams in sorting equipment.
  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
  • Open and label mail containers.
  • Rewrap soiled or broken parcels.
  • Weigh articles to determine required postage.
  • Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
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  • Near Vision - The ability to see details at close range (within a few feet of the observer).
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  • Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
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  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity - Job requires being honest and ethical.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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10%25%Median- 50%75%90%
TN Annual$29,860$40,260$43,850$47,450$49,600
US Annual$26,100$40,050$43,700$47,350$49,540

*Some salaries are listed at an hourly rate. Those that include a single dollar amount are considered hourly wage.

Wage and salary data provided by:


  • Bureau of Labor Statistics, Tennessee Department of Labor website
  • TN Department of Labor & Workforce Development website
  • Bureau of Economic Analysis website

For an explanation of salary data please visit acinet.org


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