Human Resources Assistants, Except Payroll and Timekeeping Onet SOC Code 43-4161.00 Career Description: Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons. Related Clusters:

Career Summary:

• Provide assistance in administering employee benefit programs and worker's compensation plans.
• Prepare badges, passes, and identification cards, and perform other security-related duties.
• Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
• Explain company personnel policies, benefits, and procedures to employees or job applicants.
• Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
• Process and review employment applications to evaluate qualifications or eligibility of applicants.
• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Gather personnel records from other departments or employees.
• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
• Interview job applicants to obtain and verify information used to screen and evaluate them.
• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
• Compile and prepare reports and documents pertaining to personnel activities.
• Inform job applicants of their acceptance or rejection of employment.
• Select applicants meeting specified job requirements and refer them to hiring personnel.
• Arrange for in-house and external training activities.
• Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Most personnel clerks begin in entry level support positions, although previous office experience is required by the majority of human resource managers. Employers generally require a high school diploma. For related information and recommended courses to prepare for this occupation, Tennessee high school students may visit the Business and Information Technology Standards online. Postsecondary training at a Tennessee technology center, community college, or business school is beneficial. Testing for clerical aptitude is common. Employers may require applicants to take tests in reading comprehension, numerical skill, spelling, and keyboarding.

• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Recognition - The ability to identify and understand the speech of another person.

• Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
• Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• First Interest High-Point - Primary-Rank Descriptiveness
• Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
• Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity - Job requires being honest and ethical.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Initiative - Job requires a willingness to take on responsibilities and challenges.
• Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
• Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
• Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
• Persistence - Job requires persistence in the face of obstacles.

• Working Conditions - Workers on this job have good working conditions.
• Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
• Activity - Workers on this job are busy all the time.
• Company Policies and Practices - Workers on this job are treated fairly by the company.
• Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
• Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
• Security - Workers on this job have steady employment.
• Working Conditions-Mean Extent - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
• Compensation - Workers on this job are paid well in comparison with other workers.
• Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
• Supervision, Technical - Workers on this job have supervisors who train their workers well.

Wage and salary data provided by:

• Bureau of Labor Statistics, Tennessee Department of Labor website
• TN Department of Labor & Workforce Development website
• Bureau of Economic Analysis website