Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Training and entry requirements vary widely for this position; however, generally a high school diploma is needed. While some college education is preferred by some employers, others hire clerks based on the strength of related prior work experience. For related information and recommended courses to prepare for this occupation, Tennessee high school students may visit the Business and Information Technology Standards online.
Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
First Interest High-Point - Primary-Rank Descriptiveness
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Integrity - Job requires being honest and ethical.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Persistence - Job requires persistence in the face of obstacles.
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Working Conditions - Workers on this job have good working conditions.
Activity - Workers on this job are busy all the time.
Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
Company Policies and Practices - Workers on this job are treated fairly by the company.
Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
Security - Workers on this job have steady employment.
Co-workers - Workers on this job have co-workers who are easy to get along with.
Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions-Mean Extent - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Advancement - Workers on this job have opportunities for advancement.
Ability Utilization - Workers on this job make use of their individual abilities.
Supervision, Technical - Workers on this job have supervisors who train their workers well.
Achievement-Mean Extent - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
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