First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers
Onet SOC Code 37-1012.00
Career Description:
Plan, organize, direct, or coordinate activities of workers engaged in landscaping or groundskeeping activities, such as planting and maintaining ornamental trees, shrubs, flowers, and lawns, and applying fertilizers, pesticides, and other chemicals, according to contract specifications. May also coordinate activities of workers engaged in terracing hillsides, building retaining walls, constructing pathways, installing patios, and similar activities in following a landscape design plan. Work may involve reviewing contracts to ascertain service, machine, and work force requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
Schedule work for crews depending on work priorities, crew and equipment availability, and weather conditions.
Plant and maintain vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning.
Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
Train workers in tasks such as transplanting and pruning trees and shrubs, finishing cement, using equipment, and caring for turf.
Provide workers with assistance in performing duties as necessary to meet deadlines.
Inventory supplies of tools, equipment, and materials to ensure that sufficient supplies are available and items are in usable condition.
Confer with other supervisors to coordinate work activities with those of other departments or units.
Perform personnel-related activities such as hiring workers, evaluating staff performance, and taking disciplinary actions when performance problems occur.
Direct or perform mixing and application of fertilizers, insecticides, herbicides, and fungicides.
Review contracts or work assignments to determine service, machine, and workforce requirements for jobs.
Maintain required records such as personnel information and project records.
Prepare and maintain required records such as work activity and personnel reports.
Design and supervise the installation of sprinkler systems, calculating water pressure, and valve and pipe coverage needs.
Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
Order the performance of corrective work when problems occur, and recommend procedural changes to avoid such problems.
Identify diseases and pests affecting landscaping, and order appropriate treatments.
Investigate work-related complaints in order to verify problems, and to determine responses.
Direct and assist workers engaged in the maintenance and repair of equipment such as power tools and motorized equipment.
Install and maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, and repairing sidewalks.
Perform administrative duties such as authorizing leaves and processing time sheets.
Recommend changes in working conditions or equipment use, in order to increase crew efficiency.
Confer with managers and landscape architects to develop plans and schedules for landscaping maintenance and improvement.
Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
Answer inquiries from current or prospective customers regarding methods, materials, and price ranges.
Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individual projects.
Tour grounds such as parks, botanical gardens, cemeteries, or golf courses to inspect conditions of plants and soil.
Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
A high school education is the minimum educational requirement for this occupation. For related information and recommended courses to prepare for this occupation, Tennessee high school students may visit the Agriculture Standards, Competency Profiles, and Resource Links online. After high school, courses in horticulture, turf management, and golf course management would be beneficial.
Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Third Interest High-Point - Tertiary-Cutoff/Rank Descriptiveness
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Integrity - Job requires being honest and ethical.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Persistence - Job requires persistence in the face of obstacles.
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Authority - Workers on this job give directions and instructions to others.
Autonomy - Workers on this job plan their work with little supervision.
Responsibility - Workers on this job make decisions on their own.
Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
Independence-Mean Extent - Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Activity - Workers on this job are busy all the time.
Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Ability Utilization - Workers on this job make use of their individual abilities.
Co-workers - Workers on this job have co-workers who are easy to get along with.
Company Policies and Practices - Workers on this job are treated fairly by the company.
Achievement-Mean Extent - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Achievement - Workers on this job get a feeling of accomplishment.
Recognition-Mean Extent - Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
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