Experience- Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty.
Education- These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Job Training- Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
Examples- These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers.
Maintain inventory by storing, preparing, sterilizing, and issuing supplies such as dressing packs and treatment trays.
Explain medical instructions to patients and family members.
Perform clerical duties such as processing documents and scheduling appointments.
Work as part of a medical team that examines and treats clinic outpatients.
Set up equipment such as oxygen tents, portable x-ray machines, and overhead irrigation bottles.
Turn and reposition bedridden patients, alone or with assistance, to prevent bedsores.
Answer patients' call signals.
Feed patients who are unable to feed themselves.
Observe patients' conditions, measuring and recording food and liquid intake and output and vital signs, and report changes to professional staff.
Provide patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines.
Provide patients with help walking, exercising, and moving in and out of bed.
Bathe, groom, shave, dress, or drape patients to prepare them for surgery, treatment, or examination.
Collect specimens such as urine, feces, or sputum.
Prepare, serve, and collect food trays.
Clean rooms and change linens.
Transport patients to treatment units, using a wheelchair or stretcher.
Deliver messages, documents and specimens.
Answer phones and direct visitors.
Administer medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
In many cases, neither a high school diploma nor previous work experience is necessary to obtain a job in this field. Some employers hire inexperienced workers and train them on-the-job with an experienced geriatric nurse assistant. Although this occupation offers an entry into the world of work, there is little chance for advancement without obtaining additional training or education.
Formal programs offer classroom training and supervised clinical experience leading to licensure as a certified nursing aide or CNA. In Tennessee, the Nurse Aide Training (NAT) Test is part of the certification requirement to become a CNA. Federal regulations require that a student complete a state-certified training program or test challenge and pass the NAT Test to work as a CNA. For educational guidelines and a list of all State of Tennessee approved training programs visit the
Tennessee Department of Health online. For related information and recommended courses to prepare for this occupation, Tennessee high school students may visit the Health Science Education Curriculum Standards online. Courses cover body mechanics, nutrition, anatomy, infection control, and care skills. This experience will help individuals decide whether to pursue a career in the health care field.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition - The ability to identify and understand the speech of another person.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Integrity - Job requires being honest and ethical.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Persistence - Job requires persistence in the face of obstacles.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Social Service - Workers on this job have work where they do things for other people.
Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
Co-workers - Workers on this job have co-workers who are easy to get along with.
Security - Workers on this job have steady employment.
Activity - Workers on this job are busy all the time.
Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Company Policies and Practices - Workers on this job are treated fairly by the company.
Supervision, Technical - Workers on this job have supervisors who train their workers well.
Tennessee Board of Regents is an AA/EEO employer and does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. Full Non-Discrimation Policy.
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