Career Summary:
- Experience- Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a teller might benefit from experience working directly with the public, but an inexperienced person could still learn to be a teller with little difficulty.
- Education- These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
- Job Training- Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Examples- These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, pharmacy technicians, salespersons (retail), and tellers.
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- Issue licenses to individuals meeting standards.
- Evaluate applications, records, and documents in order to gather information about eligibility or liability issues.
- Administer oral, written, road, or flight tests to license applicants.
- Score tests and observe equipment operation and control in order to rate ability of applicants.
- Advise licensees and other individuals or groups concerning licensing, permit, or passport regulations.
- Warn violators of infractions or penalties.
- Prepare reports of activities, evaluations, recommendations, and decisions.
- Prepare correspondence to inform concerned parties of licensing decisions and of appeals processes.
- Confer with and interview officials, technical or professional specialists, and applicants, in order to obtain information or to clarify facts relevant to licensing decisions.
- Report law or regulation violations to appropriate boards and agencies.
- Visit establishments to verify that valid licenses and permits are displayed, and that licensing standards are being upheld.
Back to Top- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Back to Top- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Near Vision - The ability to see details at close range (within a few feet of the observer).
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Speech Clarity - The ability to speak clearly so others can understand you.
Back to Top- Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
- Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
- Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Back to Top- Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- First Interest High-Point - Primary-Rank Descriptiveness
- Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
Back to Top- Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity - Job requires being honest and ethical.
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Persistence - Job requires persistence in the face of obstacles.
- Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
- Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Initiative - Job requires a willingness to take on responsibilities and challenges.
- Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
- Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Back to Top- Security - Workers on this job have steady employment.
- Company Policies and Practices - Workers on this job are treated fairly by the company.
- Supervision, Human Relations - Workers on this job have supervisors who back up their workers with management.
- Support-Mean Extent - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Responsibility - Workers on this job make decisions on their own.
- Autonomy - Workers on this job plan their work with little supervision.
- Working Conditions - Workers on this job have good working conditions.
- Co-workers - Workers on this job have co-workers who are easy to get along with.
- Activity - Workers on this job are busy all the time.
- Supervision, Technical - Workers on this job have supervisors who train their workers well.
- Relationships-Mean Extent - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions-Mean Extent - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Authority - Workers on this job give directions and instructions to others.
- Social Service - Workers on this job have work where they do things for other people.
- Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
Back to Top | 10% | 25% | Median- 50% | 75% | 90% | | TN Annual | $25,000 | $29,080 | $39,080 | $55,900 | $74,450 | | US Annual | $28,980 | $35,600 | $48,400 | $64,450 | $83,120 |
*Some salaries are listed at an hourly rate. Those that include a single dollar amount are considered hourly wage.Wage and salary data provided by: - Bureau of Labor Statistics, Tennessee Department of Labor website
- TN Department of Labor & Workforce Development website
- Bureau of Economic Analysis website
For an explanation of salary data please visit acinet.orgBack to Top
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