Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
Negotiate short- and long-term loans to finance construction and ownership of structures.
Contract with architectural firms to draw up detailed plans for new structures.
Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns in order to determine if properties should be acquired.
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Negotiate the sale, lease, or development of property, and complete or review appropriate documents and forms.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Determine and certify the eligibility of prospective tenants, following government regulations.
Prepare detailed budgets and financial reports for properties.
Direct and coordinate the activities of staff and contract personnel, and evaluate their performance.
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Review rents to ensure that they are in line with rental markets.
Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Purchase building and maintenance supplies, equipment, or furniture.
Act as liaisons between on-site managers or tenants and owners.
Confer regularly with community association members to ensure their needs are being met.
Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
Clean common areas, change light bulbs, and make minor property repairs.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Most employers prefer hiring college graduates for property management positions; however, some managers are hired as assistants and learn to excel through on-the-job training with an expert manager. Entrants with degrees in business administration, accounting, finance, real estate, public administration, or a related field are preferred, but those with degrees in liberal arts may also qualify. High school students may prepare for this occupation by taking English, communications, computer applications, and mathematics.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Second Interest High-Point - Secondary-Cutoff/Rank Descriptiveness
First Interest High-Point - Primary-Rank Descriptiveness
Integrity - Job requires being honest and ethical.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
Persistence - Job requires persistence in the face of obstacles.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Autonomy - Workers on this job plan their work with little supervision.
Activity - Workers on this job are busy all the time.
Authority - Workers on this job give directions and instructions to others.
Responsibility - Workers on this job make decisions on their own.
Working Conditions - Workers on this job have good working conditions.
Ability Utilization - Workers on this job make use of their individual abilities.
Security - Workers on this job have steady employment.
Independence-Mean Extent - Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Variety - Workers on this job have something different to do every day.
Achievement-Mean Extent - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions-Mean Extent - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement - Workers on this job get a feeling of accomplishment.
Moral Values - Workers on this job are never pressured to do things that go against their sense of right and wrong.
Recognition-Mean Extent - Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Social Status - Workers on this job are looked up to by others in their company and their community.
Company Policies and Practices - Workers on this job are treated fairly by the company.
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